Our team of expert reviewers have sifted through a lot of data and listened to hours of video to come up with this list of the 10 Best Call Center Online Training, Courses, Classes, Certifications, Tutorials and Programs.
10 Best Call Center Courses, Training, Classes & Tutorials Online
| Course Name | Enrolled Students (Count) | Reviews (count) |
|---|---|---|
| 1. Build a Call Center using Amazon Connect Our Best Pick | 2826+ | 105+ |
| 2. Call Center, The Essential guide | 156+ | 63+ |
| 3. Call/Contact Center Management, The essential Guide | 48+ | 16+ |
| 4. Call Centre Agent | 775+ | 16+ |
| 5. Mastering Telesales | 27+ | 9+ |
| 6. Certificate for call handlers of adverse event report | 1+ | 1+ |
| 7. How to start call center and grow from 0 to 100 employees | 6+ | 0+ |
| 8. Build Complete Free Call Center Asterisk Issabel VoIP. | 7706+ | 465+ |
| 9. TELEMARKETING – Formação em Telemarketing e Call Center | 450+ | 206+ |
| 10. Construye tu Propio Call Center con Vicidial | 112+ | 45+ |
1. Build a Call Center using Amazon Connect by Asad Raza Udemy Course Our Best Pick
Course Summary: Stop relying on telecoms or vendors, and host your contact center in the cloud yourself
As of right now, more than 2826+ people have enrolled in this course and there are over 105+ reviews.
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2. Call Center, The Essential guide by Amas Tenumah Udemy Course
Course Summary: Learn how to thrive in a call center and run a call center with the help of the experience King.
As of right now, more than 156+ people have enrolled in this course and there are over 63+ reviews.
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3. Call/Contact Center Management, The essential Guide by Amas Tenumah Udemy Course
Course Summary: What you need to know about Managing a Call/Contact Center
As of right now, more than 48+ people have enrolled in this course and there are over 16+ reviews.
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4. Call Centre Agent by Adele Beukes Udemy Course
Course Summary: Call Centre Training
As of right now, more than 775+ people have enrolled in this course and there are over 16+ reviews.
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5. Mastering Telesales by Marie Louise Trebble Udemy Course
Course Summary: Selling on a phone
As of right now, more than 27+ people have enrolled in this course and there are over 9+ reviews.
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6. Certificate for call handlers of adverse event report by Dr.Banu Priya Udemy Course
Course Summary: Call center staff can do this program and understand the change of job to ADR centers
As of right now, more than 1+ people have enrolled in this course and there are over 1+ reviews.
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7. How to start call center and grow from 0 to 100 employees by Ameya Damle Udemy Course
Course Summary: Learn to get international clients without brokers or upfront fees
As of right now, more than 6+ people have enrolled in this course and there are over 0+ reviews.
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8. Build Complete Free Call Center Asterisk Issabel VoIP. by NEF System Udemy Course
Course Summary: Complete Inbound Outbound Call Center Deployment with Data Input forms integration.
As of right now, more than 7706+ people have enrolled in this course and there are over 465+ reviews.
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9. TELEMARKETING – Formação em Telemarketing e Call Center by Prof. Isaac Martins Udemy Course
Course Summary: Aprenda a profissão que mais contrata no Brasil. Formação profissionalizante completa, do básico ao avançado. ATUAL
As of right now, more than 450+ people have enrolled in this course and there are over 206+ reviews.
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10. Construye tu Propio Call Center con Vicidial by Angel L. Geraldo C. Udemy Course
Course Summary: Como poner en producción un Vicidial
As of right now, more than 112+ people have enrolled in this course and there are over 45+ reviews.
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